What the hell?!

They turned our car off again.

I can't believe this is happening, and what's more, I'm starting to get very worried, because when we're in Southern Utah -- a trip for which we are leaving later this morning, providing, you know, they'll generously let us start the car -- we will have no way of contacting them short of begging a park ranger to let us use their phone. I am angry beyond words.

Suggestions? Who exactly does one go to to get them in major major trouble over this blatant safety violation? Is there an accrediting agency of some kind for car rental companies?

The saga ends (for now)

Thank you all for your suggestions and moral support :). This must be the best thing about having a blog of sorts...

Anyway, Advantage sent someone out, they couldn't diagnose the problem precisely, and they offered us a new car. But after some discussion and a couple calls, we decided that we don't trust this company enough to put ourselves at risk by driving a car of theirs down to the remote south of the state in ~100 degree weather, especially when it's entirely possible it's a system-level problem and not actually a problem with the car. So we dropped off the old car, got a quote from Hertz, and picked up a new car from them, making sure to feed the Hertz agents a "By the way, here's some fun dirt about your competitors" story while there, at which they were gratifyingly appalled ;). We plan to fight for a full refund from Advantage, and are definitely keeping your tactical suggestions in mind.

We lost half a day and will have to reshape our plans; it may mean we don't get to Arches, which is disappointing as it was at the top of my list. But we'll talk to Chris' parents and see what they suggest. I'll definitely post again when I'm in internet's reach. ;)