The saga ends (for now)

[eirias]

Thank you all for your suggestions and moral support :). This must be the best thing about having a blog of sorts...

Anyway, Advantage sent someone out, they couldn't diagnose the problem precisely, and they offered us a new car. But after some discussion and a couple calls, we decided that we don't trust this company enough to put ourselves at risk by driving a car of theirs down to the remote south of the state in ~100 degree weather, especially when it's entirely possible it's a system-level problem and not actually a problem with the car. So we dropped off the old car, got a quote from Hertz, and picked up a new car from them, making sure to feed the Hertz agents a "By the way, here's some fun dirt about your competitors" story while there, at which they were gratifyingly appalled ;). We plan to fight for a full refund from Advantage, and are definitely keeping your tactical suggestions in mind.

We lost half a day and will have to reshape our plans; it may mean we don't get to Arches, which is disappointing as it was at the top of my list. But we'll talk to Chris' parents and see what they suggest. I'll definitely post again when I'm in internet's reach. ;)

Comments

[eirias.livejournal.com]

We did, and Graham's filed a dispute with his card company. We should know more about the outcome later this week, perhaps. It's a pity we couldn't use mine, as USAA is all military and stuff and I'm pretty sure they'd have our backs; hopefully his will do the same. The guy he talked to sounded optimistic.